Effective date: January 1, 2026
Riverbank Deck & Fence ("we," "us," or "our") operates the website located at riverbankdeckandfence.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your information. By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
When you fill out a contact form or request an estimate on our Site, you may provide your name, phone number, email address, physical address, and a description of your project. We only collect what you choose to share with us.
When you visit our Site, certain information may be collected automatically by our hosting provider and analytics tools. This may include your IP address, browser type, device type, pages visited, time spent on the Site, and the URL that referred you to us. This information is used in aggregate to understand how visitors use the Site and to improve its performance.
Our Site may use cookies - small text files stored on your device - to support basic site functionality and to help us understand how the Site is used. You can configure your browser to refuse cookies or to notify you when a cookie is being set. Disabling cookies may affect some features of the Site.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Our Site may use third-party services including web hosting, analytics platforms, and contact form providers. These services may collect or receive limited information as part of providing their functionality. We choose providers that operate under their own privacy policies and comply with applicable law. We do not control how third parties handle data they collect independently through their platforms.
We retain information you submit through our contact forms for as long as needed to respond to your inquiry and manage any resulting business relationship. If you become a customer, we retain project-related records for the period required to fulfill legal, warranty, and business obligations. You may request deletion of your information at any time by contacting us directly at the email address listed below.
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:
To exercise any of these rights, contact us by email at info@riverbankdeckandfence.com. We will respond within a reasonable time.
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, please contact us at the email address below and we will remove it promptly.
We take reasonable technical and organizational measures to protect information submitted through our Site from unauthorized access, disclosure, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to avoid submitting sensitive financial or personal identification information through web forms.
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with a new effective date. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy or how we handle your information, contact us:
Riverbank Deck & Fence
3625 Nevada Ave
Riverbank, CA 95367
info@riverbankdeckandfence.com(209) 719-2309